A few weeks ago, I tweeted that I’d deleted Uber:
Just replaced @Uber with @lyft on my phone. Lyft is an ethical org best i can tell. Uber, not so much.
— Michael Girdley (@mgirdley) April 16, 2017
News article after news report about the bad behavior of Uber finally got to me.
The first person accounts are hard to read as well. Most notable is this one by Susan Fowler:
It’s hard to read that and still be a customer of Uber.
It appears I’m not the only one. Lyft is doing much better. It seems the obvious cause is the PR nightmare that Uber has become:
If you have the ability, consider ditching Uber in favor of competitors. This is a bad organization and doesn’t deserve your business.